Refund Policy
At Noble Kidz, customer satisfaction is important to us.
Because we operate through third-party fulfillment partners, our return and refund process works differently from traditional retail stores. Please read the policy carefully before making a purchase.
1. Damaged, Defective, or Incorrect Items
If your item arrives damaged, defective, or incorrect:
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Contact us within 7 days of delivery at noblekidz007@.com
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Include:
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Order number
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Description of the issue
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Photos or video of the product and packaging
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Once verified, we will send a replacement or issue a refund.
2. Returns (If Applicable)
Because most of our products are shipped directly from fulfillment centers, we do not accept returns to our physical address unless explicitly approved by our team.
Returns may be approved in cases such as:
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Wrong product shipped
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Manufacturing defect
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Significant quality issue
Return shipping costs may apply depending on the reason for return.
3. Non-Returnable Items
For hygiene and safety, the following items cannot be returned:
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Personal care items
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Feeding accessories
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Items that touch the face, mouth, or skin
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Clearance or final sale items
4. Order Cancellations
Orders can only be canceled within 12 hours of purchase.
After fulfillment begins, cancellations are no longer possible.
5. Lost or Delayed Packages
If your order is delayed, we will help track the package.
Refunds are not issued for items still in transit unless the shipment is confirmed lost by the carrier.
Incorrect addresses provided by the customer are not eligible for refunds.
6. Refund Processing Time
Once approved, refunds are issued to your original payment method within 5–10 business days.
7. Contact Us
For support, email: noblekidz007@gmail.com